よくある質問

About member registration

Regarding membership registration, a help page,About registration / change / deletion of member informationplease look at.

If you think that it is a fraudulent item

At BRAMO, we have set our own "safety standard" so that customers can shop with confidence.
詳しくはHereplease look at.

I do not receive an email

If you are having trouble with e-mail not arrived from the shop,I do not receive an emailplease look at.

About e-mail magazine

New mail magazine registrationHereFrom.

Customers who have already registered with the e-mail magazine, who wish to change registration information and stop delivery
· If you want to change your e-mail address,E-mail address changeYou can change the address more.
· We can not stop delivery of mail magazine from my page. Mail Magazine registration pageEmail News ReleaseYou can delete the contents of registration from.

I forgot my password

HELP page,To those who are having trouble logging inplease look at.

About the point

HELP page,About pointplease look at.

I want to send it as a present

In stores that support wrapping services, you can select the type of wrapping, etc., and specify the destination and send it.
Also, if you can not choose by the store, there is also a product that is not eligible for wrapping.
Specifically, please contact each store.
How to contact each storeHere

I want to check past orders

For Burmo members only,Confirm past ordercan. We can not display past order history of guest members, so please be sure to refrain from order ID issued at the time of order completion.

For new registrationHere

Bargain sale information

We deliver deals such as sale deals with e-mail newsletters. Click here for registration of e-mail newsletter

Other Contact

For inquiries about products please contact each store. Opinions and questions to the mallInquiry formPlease contact us for more information.

Inquiry about other stores

For inquiries about stores please contact directly to each store.