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Distributor BRAMO Co., Ltd.
Administrator Hirofumi Okubo
Postal code 530-0001
Location Chiyoda Bldg West Annex 4F, 2-5-8 Umeda, Kita-ku Osaka-shi, Japan
TEL 050-5212-2570
FAX --
Mail address info@bramo.jp
Store opening hours 10:00 - 18:00
Antiquary permit number
Osaka Public Safety Commission Permit No. 621010180154

About payment

Payment Method
If your area of ​​use is in Japan 
 ・ Credit card payment 
 ・ Cash on delivery 
  ·Bank transfer 
 ・ Paypal (overseas only) 
 ・ AliPay 
 ・ UnionPay
                            
Due date for payment
◆ Indication: Within 3 business days from order 
  ※ Please note that the due date varies depending on the payment method. 

  ◆ About receipt issuance 
  We do not issue receipts in our shop.  Please note that the transfer statement will be used as a receipt.
Necessary charges other than product price
-

Regarding delivery

Shipping calculation method
○ If the delivery destination is in Japan 
  We follow the rules of each shop 

  ○ If the delivery destination is other than Japan 
  Shipping is free.
Shipping company

FedEx

DHL

International parcel

EMS

Yamato Transport

Sagawa Express

Shipping cost
○ If the delivery destination is in Japan 
  We follow the rules of each shop 

  ○ If the delivery destination is other than Japan 
  Within 6 to 12 days after ordering
Delivery time of goods
○ If the delivery destination is in Japan 
  We follow the rules of each shop 

  ○ If the delivery destination is other than Japan 
  Set by country and region (within 6 to 12 days after ordering) 
  Depending on the region, the delivery date may be around.  I think that you can approve in advance.

About returned goods

Returns and exchanges
○ When the delivery address is within Japan If the delivery address of the ordered product is within Japan, the rules of each shop will be followed. ○ When the delivery address is other than Japan All products ordered by Bramo have tags and stickers. If this tag and sticker are in the same condition as when they were shipped, we will accept returns. However, the return period is 2 weeks after the item arrives, so please contact us as soon as possible. * 1 When shipping overseas, we check the product, take a picture, and then ship it. Please note that we may not accept returns if we determine that all returned products are not in their original packaging (product condition, documents, warranty card, manual, accessories, etc.). * 2 Tags and stickers that come with the product The wristwatch has a sticker. When the sticker is removed from the product, the words "opened" will appear on the surface of the sticker in Japanese. If you see this letter even a little, we will not accept returns. Other products are tagged. We will not accept returns if you see something after peeling off. In the unlikely event that a defective product or a product that is different from the ordered product arrives, we have set a one-week return guarantee period after the customer receives the product. Please refer to the following for return conditions and conditions.・ All items will not be accepted unless they are in their original packaging (product status, documents, warranty card, manual, accessories, etc.). All packages will not be accepted if they are Stain or damaged.・ For earrings, jewelry, lingerie, underwear, beauty products, and other products that come into direct contact with the skin, we do not accept returns or exchanges, even if they are unused products, in consideration of hygiene.・ Returns will not be accepted unless the returned item is in the same condition as stated or shown in the photo at the time of request. If we determine that we do not meet these requirements, we will not accept returns. All returns will be reconfirmed by Bramo first. If it is a new product, it may be exchanged for the same model and design, but if it is a used product, it will be one item and cannot be exchanged. If shipping charges are incurred, the shipping charges will be deducted and refunded.
About cancellation
○ If the delivery destination is in Japan 
  We follow the rules of each shop 

  ○ If the delivery destination is other than Japan 
  You can not cancel the content you ordered once.  Please accept in advance.

About the product · Other

About the product
The image on the product page and the actual size and color may be slightly different from the imagination. 
  Moreover, although there may be a small wound etc. which are not in a description by USED goods, I think that you approve in advance.
Other
The products of this mall are also sold at the store, and also basically become one USED item. 
  We are adjusting the stock at any time, but some errors may occur in the time until reflection, 
  If it is sold out, I apologize for any inconvenience but thank you for your understanding.